Frequently Asked Questions
Everything you need to know about your Luseta Beauty journey.
Are your hair care products sulfate and paraben-free?
Yes, all Luseta Beauty products are formulated without sulfates, parabens, and phthalates to ensure the health and safety of your hair and scalp.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping capabilities to reach our international customers soon.
Are Luseta Beauty products safe for color-treated hair?
Absolutely. Our professional-grade formulas are specifically designed to be gentle on color-treated hair, helping to maintain vibrancy and prevent fading.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.