Returns & Exchanges

At Luseta Beauty, we want you to be completely satisfied with your hair care journey; if you are not happy with your purchase, we offer a 30-day window for returns on most products.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team with your order number and the specific items you wish to return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided shipping label or use a trackable shipping service to send your return to the address specified in your authorization email.

• 4.
  Receive Your Refund

  Once our team inspects the returned products, we will process your refund to the original payment method within 5-7 business days.